Whereas the General Conditions of use may be altered through time (due to technical, organizational, legislative, case-law changes, etc.) we recommend that the user accesses them regularly, but most importantly before purchasing. However, in the event that the present General Conditions were modified, JANTAMINIAU will make the user aware through different media.
The users can access the Online Store 24/7. However, JANTAMINIAU reserves the right to temporally or definitely close the website or the access to one or several services in other to make changes in security, business procedures, servers and access hours, among others, without prior notice or indemnity.
JANTAMINIAU wants to emphasize that it is entitled to reserve the right to make useful or necessary changes and improvements on the website and its products for the good use of the site and the services that it renders.
Users do not have to be registered or logged in to purchase on the Online Store. Anonymous buy is allowed.
JANTAMINIAU recommends that the user fills in the corresponding registry form to make the purchase of its products easier.
Payment of JANTAMINIAU’s products to be made at the time of order.
Once the user has completed the registration and has been granted a user ID and password, it is not necessary to fill in the registry form again. That is to say, to “Enter the Online Store” the user should just sign in.
In case the user has forgotten its user name and/or password, we will enable a link called “Have you forgotten your password?”. The system will then send the user a link with access to the user’s account where the user should modify its password. The registered user will always have access to “My Account” where he/she could see and modify the personal data given upon registration, orders, etc. under the same section.
Prices will be billed in euros (EUR), VAT included, for shipments within the EUROPEAN UNION (Except Great Britain). From 2012 September 1st on, the VAT is 21% and it will be applied to all products purchased by natural persons. Legal persons or professionals with intra-Community VAT ID numbers that wish to purchase any of products featured on this website should contact firstname.lastname@example.org who will grant them other options for the desired purchase.
Shipments to UK, Switzerland and Norway will be billed in euros (eur) and will include applicable duties and taxes.
Prices do not include shipping costs.
The payment methods that we provide are user-friendly and secure. All purchases can be paid with Visa® or Mastercard® credit cards as well as via PayPal. In any case, the payment method is chosen in the corresponding screen during the purchase process within the framework of a secure website that uses Secure Socket Layer (SSL) technology. When the user clicks “Proceed to Payment” he/she will be redirected to the payment gateway that is located on the secure website of 4B. For security and privacy reasons we do not collect or save data from our clients’ credit cards.
In addition, providers or issuers of payment instruments may adopt anti-fraud measures that may reject certain kinds of operations. JANTAMINIAU is not responsible for conducting this type of security policies.
Upon receipt of payment and confirmation of your order, the user’s order will be automatically sent to ROBOTIC NATURE to be processed. Confirmation of your order implies full acceptance of the Terms and Conditions of sale through the Online Store.
Products offered on the Online Store can be returned via a refund application within the set time limit, that is within 14 days of receipt of the products. Returns should be made in the same conditions of delivery: the product(s) should be in perfect condition, should not have been used and should be wrapped in its original package with its corresponding labels and accessories in other to process the refund. Once the refund is accepted, the user will then have 14 days to make the said return (a total of 28 days upon receipt of the order). Once the refund is checked out, we will then proceed to reimburse you in the same payment method chosen upon purchase of the product(s) and within the time limits set by the payment operators. Shipping costs will not be charged upon returns. If the return is to be made when the time limit is due, JANTAMINIAU reserves the right to accept it or not.
Should you want to exercise your right of withdrawal, pursuant to the Royal Legislative Decree (Real Decreto Legislativo) 1/2007, of November 16th, which approves the consolidated text of the General Law for the Protection of Consumers and Users (Ley General de Defensa de Consumidores y Usuarios) of your order, you may do so by written notice of cancellation within the seven (7) working days of receipt of your purchase. In this regard, you should send us written notice to email@example.com confirming your intention to terminate the agreement by right of withdrawal and including the order number that was given to you upon purchase. The product(s) must be returned to us immediately, in the same condition that it was received and at your own cost and risk. Please, remember that you have to bear the costs of returning the product and that you are responsible for the damages the product(s) may suffer until receive by us, since our free pick up service does not apply to cancellations by right of withdrawal. The product should be sent to ROBOTIC NATURE FASHION, C/ Prado 26, 3D, 28014 Madrid. Please keep proof of shipment in case disputes may arise. We will reimburse you the total amount of your purchase in the same payment method chosen upon purchase of the product, shipping costs included, within no longer than 5 days since the product arrived.
The amount of your purchase will be reimbursed in the same payment method chosen upon purchase of the product. Shipping costs will only be reimbursed if the product is defective or if it is a cancellation by right of withdrawal. Shipping costs will not be reimbursed under any other circumstances.
Please note that credit card refunds may take up to 10 days until your bank processes them, subject to the closing times of the card issuer. Regrettably, JANTAMINIAU will not be responsible for this under any circumstances.
We currently ship to all European Union countries (except Canary Islands, Ceuta and Melilla), Switzerland and Norway. We ship via UPS, who delivers between 9am and 6pm on business days (that is to say Monday to Friday, except Spanish bank holidays). We do not ship to post offices. Delivery times are approximate and do not have into account potential delays due to payment authorizations or stock availability.
JANTAMINIAU secures every payment while in transit and upon your receipt, hence the need of a signature. At this time, the responsibility lies on the client.
All products are examined prior to shipment to avoid shipment of defective goods. If you happen to receive a product that is not in perfect condition, please contact us immediately.
We cannot guarantee that the colours shown on the website are completely accurate; it will depend on the settings of each computer and screen.
Products must be return in perfect condition along with the return form duly completed. The item(s) should be returned unworn and in perfect condition, with all JANTAMINIAU.COM and garment tags still attached. Returns that are damaged, soiled or returned without their original labels may not be accepted and may be sent back to the customer.
Likewise, they should be packed in its original packaging and contain all Tag’s and other accessories (buttons, crystals, studs…), as all of the above is considered part of the product. On the contrary, the return may be rejected and returned to the customer.
Products should be returned through JANTAMINIAU’s Return Service (UPS account) to ensure they are secured and protected while in transit.
Consumer goods guarantee
The guarantee covers the products provided that they were defective upon receipt or that they have a manufacturing defect within the next 12 months after date of purchase. Please note that damaged products are not considered defective.
Should you have any doubts in that regard, please contact firstname.lastname@example.org
JANTAMINIAU does not ensure the availability of all products shown as available on the website at the moment of purchase. Should the chosen product(s) not be available, JANTAMINIAU will get in contact with you as soon as possible via email or phone call.
With regards to the website use, the user is solely responsible for the violation and damages that he/she may cause or may be caused derived from its use of the website. JANTAMINIAU is exempt from any responsibility that may arise from the user’s actions.
In relation to the website operation, JANTAMINIAU does not accept any liability for any interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of the electronic system brought about by causes beyond the control of JANTAMINIAU.
With regards to the links, JANTAMINIAU does not accept any liability for the information located outside its website, as the purpose of any links included therein is solely to inform the user about the existence of other sources of information on a specific topic.
Pursuant to the enforceable law to the service providers of the Spanish Information Society (Sociedad de la Información), specifically Article10 of the 34/2002 Spanish Services for Information Society and Electronic Commerce Act [Ley de Servicios de la Sociedad de la Información y Comercio Electrónico (LSSI-CE)], ROBOTIC NATURE FASHION S.L. (hereinafter ” JANTAMINIAU”) makes available to the users of its website the following information.
01.The present Website was created and aimed to ease the selling of JANTAMINIAU’s products (garments and accessories that are currently sold in JANTAMINIAU’s stores and in the boutiques where they are present) to the users through the Online Store. It is maintained at the behest of JANTAMINIAU, who is the owner, as well as the domain name that leads to it.
02. Registered Office:
ROBOTIC NATURE FASHION S.L.
C/ Prado 26, 3D
03. ROBOTIC NATURE FASHION S.L. VAT number is ESB88072574
04. Address for communications and notices:
ROBOTIC NATURE FASHION S.L.
C/ Prado 26, 3D
05. Users of the present website may establish direct and effective communication with ROBOTIC NATURE FASHION S.L. via written notice sent to the Address shown under paragraph 4 of the present General Information, as well as using any of the following media:
Phone: +34 696 04 81 33
Contact email address:
Customer Service email address:
In this section JANTAMINIAU states the corporate Privacy and Data Protection Policy regarding the personal data which the user may provide when accessing our Online Store. Our aim is to protect the online information the same way it is protected in the other media.
In this regard, JANTAMINIAU submits to the jurisdiction of the State control body, the Spanish Data Protection Agency (Agencia Española de Protección de Datos), concerning the thereof enforceable legislation.
Use and handling of personal data
Furthermore, should the user make a purchase on the online store, only data that is absolutely needed will be rendered to the Public Administration responsible for fiscal and tax subjects.
JANTAMINIAU does not sell, rent or reveal names, addresses, emails or any other personal information from our customers to third parties.
However, third parties may be hired for web maintenance, database management or emailing. Third parties are not authorized to use the above-mentioned data for any other purposes.
What kind of personal data do we need?
When you contact our website and fill in the enabled form, you transfer your personal data to us, more specifically your name, address, landline phone and mobile phone, which is necessary for the correct management of online purchases.
The personal data provided must be truthful, complete, exact and updated, so you must notify any modifications in such data as soon as possible.
Likewise, should the user have checked the box in the registry form consenting his/her subscription to the newsletter and to the usage of his/her personal data for the purpose of advertising and marketing of JANTAMINIAU’s online store services and products, then his/her personal data will be used for the above mentioned purposes (via any means of communication, including the user’s email address).
On the contrary, should the user decide not to authorize the handling of his/her data for the purpose of advertising and marketing of the online store services and products and of third collaborating companies or export partners, or decide not to authorize the reception of the newsletter, then the user should not check the pertaining box in the registry form. From then on, the user will become part of our internal Robinson list, which prevents him/her from receiving advertising and marketing communications and our corporate newsletter.
If you wish to exercise your access, rectification, cancellation and opposition rights acknowledged by the existing legal provisions regarding personal data protection, you can send a formal notice to:
ROBOTIC NATURE FASHION, SL, C/ Espalter 13, 1 D, 28014 Madrid, España or send an email to email@example.com mentioning the GDPR reference and providing ID proof in both cases.
In accordance with Law of Services from the Information and E-commerce Society 34/2002 (Ley de Servicios de la Sociedad de la Información y de comercio electrónico), JANTAMINIAU agrees not to send advertising information or offers by email or by any other equivalent electronic media without identifying them as commercial information and without the receiver’s request or authorization.
Duration of data handling
– The data to manage the member user relationship and invoicing will be kept during the whole time that the commercial relationship is ongoing. Once the relationship is finished, if applicable, the data may be kept during the time that the legislation requires.
– The data to send advertising information of our products will be kept indefinitely until you express your will to eliminate it, if applicable.
Communication of your personal data
Your data will be communicated to the following entities:
– Financial entities through which the management of payments and charges is coordinated.
– Competent Public Administrations in the cases prescribed by law and defined in it.
– IT service providers, even cloud computing ones.
For the purpose of sending newsletters and news bulletins, we may use the Mailchimp tool which belongs to the American company The Rocket Group, LLC. In this case, this is not transfer of data, because the data will only be used by this platform solely and exclusively to send the bulletins. Furthermore, this company supports the Privacy Shield protocol which allows international data transfers between the EU and the USA.
Every individual who provides us with his/her personal data has the following rights:
– Any individual has the right to obtain a confirmation whether we are using personal data that concerns them or not. The individuals concerned have the right to access their personal data, as well as request a rectification of the inaccurate data or, if applicable, request its removal when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
– In the terms established in the General Data Protection Regulation, the individuals concerned may request the limitation of the handling of their data or portability, in which case we will only keep it for the exercise or defence of claims.
– In certain circumstances and due to reasons related to their particular situation, the individuals concerned may oppose to the handling of their data. If you have granted your consent for any specific purpose, you have the right to withdraw it at any time, without affecting the legality of the handling based on the consent prior to the withdrawal. In these cases, we will stop handling the data or, if applicable, we will stop doing so for that specific purpose, except for compelling legitimate reasons, or the exercise or defence of claims.
– In the case of any breach of your rights, especially when your exercise has not been fulfilled, you may file a claim in The Spanish Data Protection Agency (Agencia Española de Protección de Datos) or any other competent supervisory authority. You may also obtain more information about your rights by addressing to the aforementioned institutions.
In any case, in order to exercise the aforementioned rights, we have enabled the following email address: firstname.lastname@example.org.
All website contents (included, but not limited to, databases, images, pictures, drawings, charts, text files, documents, software, as well as logos, brands, trade names and other distinguishing marks) are property of JANTAMINIAU or property of the content providers. The content of the providers has been licensed or assigned by the providers and is protected by the national and international Intellectual Property laws. Compilation, design, sorting and editing of all web content is exclusive property of JANTAMINIAU and it is protected by the national and international laws for intellectual and industrial property.
Brands, labels, distinguishing marks or logos of the website are property of JANTAMINIAU and have been duly registered.
Texts, data and graphic designs are property of JANTAMINIAU or of the entities supplying information, and may not be subsequently modified, copied, transformed, altered, reproduced, adapted or translated by third parties, without express authorization of the owner of said content. Making texts, data and graphic designs available does not, under any circumstances, imply cession of its ownership or granting of rights of exploitation, reproduction, dissemination, transformation, distribution or transmission in your favour, other than the right of use entailed by the legitimate use of https://www.jantaminiau.com.
This website and all its content, including the texts, documents, pictures, drawings, graphic charts, databases, software as well as logos, brands, trade names other distinguishing marks are property of JANTAMINIAU or property of third parties who have authorized the use of the same.
Links to other websites
JANTAMINIAU assumes no liability whatsoever, either indirectly or secondarily for injury and damage of all kind, which may arise from the access, maintenance, use, quality, legality, reliability and usefulness of the contents, information, communications, opinions, statements, existing products and services or those offered in the websites, which are not managed by JANTAMINIAU and which may be accessed by means of the website. However, JANTAMINIAU falls within Article 17 of Spanish Services for Information Society and Electronic Commerce Act 34/2002 of July 11th, (Ley de Servicios de la Sociedad de la Información y Comercio Electrónico, LSSICE), given that JANTAMINIAU is not aware that the information or activity to which users are directed from said links is unlawful or may injure goods or rights of a third party that lend themselves to indemnity.
Inclusion of hyperlinks in http://www.pedrogarcia.com does not necessarily imply that JANTAMINIAU maintains trade relations or associative links with the owner of the website on which the link is established. It serves merely informational purposes, hence that JANTAMINIAU is not responsible, nor grants guarantee of any nature, neither expressly nor implicitly regarding the tradability, suitability, quality, characteristics, origin, commercialization or any other aspect of the information and/or products. JANTAMINIAU is not responsible for the misuse of the website’s content, being the sole responsibility of the person that accesses or uses them.
JANTAMINIAU is aware of the importance of protecting minors on the Internet. The present website is not intended for children under the age of 18. We will not knowingly collect or treat personal data information via this site from visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose to Websites. Minors, with the exception of those that have been declared above age [Article 314 of the Spanish Civil Code (Código Civil)], cannot enter a sales contract. In the event the sales contract is entered into, it will be declared void.
The parties subject themselves to the applicable Spanish and Community legislation on data protection, e-commerce and intellectual property and, especially, to the General Data Protection Regulation (GDPR). Any other litigious matter that may result from the registration or purchase on the Online Store will be submitted to the jurisdiction of the Courts and Tribunal of Madrid /of the user’s address.
comments, doubts or queries
A cookie is a simple text file stored on your computer or mobile device by a website’s server. That server will subsequently be able to retrieve or read the contents of that cookie. Cookies are managed by your browser. Each cookie is unique and contains some anonymous information such as a unique identifier, site name, digits and letters. It allows a website to remember your browsing preferences.
We do not store sensitive personal information, such as your address, your password, your credit or debit card data, etc., in the cookies we use.
First party cookies
First party cookies are set by the website which you are visiting, and they can only be read by that site.
Third party cookies
Third party cookies are set and used by a different organisation from the owner of the website which you are visiting. For example, to measure its audience a website might use a third-party analytics company, which will set its own cookie to perform that service. The website you are visiting may also have embedded content, e.g. YouTube videos. Those sites may also set their own cookies.
The main services for which these “third-party cookies” are used are to obtain access statistics and to guarantee the payment transactions that are carried out. More significantly, a website might use a third- party advertising network to deliver targeted advertising.
Session cookies are stored temporarily during a browsing session and are deleted from the user’s device when the browser is closed.
Persistent cookies are saved on your computer for a fixed period (usually a year or longer) and are not deleted when the browser is closed. They are used where we need to know who you are for more than one browsing session.
Some people find the notion of information being stored on their computer or mobile device a little intrusive, in particular when that information is stored and used by a third party without their knowledge. If you prefer, it is possible to block some or all cookies, or even delete cookies which have already been set, but you should be aware that you might lose some functions. To do this, you need to alter your browser privacy settings. Some third-party operators have developed tools for disabling data collection and use via their modules.
First party cookies
STRICTLY NECESSARY COOKIES:
These cookies are essential to enable you to browse the Website. Without these cookies, services offered by the Website (such as use of the shopping bag or access to your order history) cannot be provided.
These cookies are not necessary for the functioning of the Website but allow the Website to remember the choices and/or the preferences (such as your username, language or the region you are located) in order to offer you some advanced, simplified and personalised features.
These cookies are used to identify the user during the session, prevent the user from repeating login processes on the website, speed up certain procedures on the website, remember the selections made during the session or on subsequent visits, remember the pages that they already visited, etc.
CART: The association with your shopping cart.
CATEGORY_INFO: Stores the category info on the page, that allows to display pages more quickly.
CUSTOMER: An encrypted version of your customer ID with the store.
CUSTOMER_AUTH: An indicator if you are currently logged into the store.
CUSTOMER_INFO: An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS: Stores the Customer Segment ID.
EXTERNAL_NO_CACHE: A flag, which indicates whether caching is disabled or not.
FRONTEND: Your session ID on the server.
GUEST-VIEW: Allows guests to edit their orders.
LAST_CATEGORY: The last category you visited.
LAST_PRODUCT: The most recent product you have viewed.
NEWMESSAGE: Indicates whether a new message has been received.
NO_CACHE: Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART: A link to information about your cart and viewing history if you have asked the site.
POLL: The ID of any polls you have recently voted in.
POLLN: Information on what polls you have voted on.
RECENTLYCOMPARED: The items that you have recently compared.
STF: Information on products you have emailed to friends.
STORE: The store view or language you have selected.
VIEWED_PRODUCT_IDS: The products that you have recently viewed.
WISHLIST: An encrypted list of products added to your Wishlist.
WISHLIST_CNT: The number of items in your Wishlist.
WP-SETTINGS-1: This is used to customize your view of admin interface, and possibly also the main site interface.
WP-SETTINGS-TIME-1: This is used to customize your view of admin interface, and possibly also the main site interface.
Third party cookies
SOCIAL MEDIA ACCESS:
Please note that if you share content from the Website through third party websites (i.e. social networking websites) you may be sent cookies from these websites, and your activity on our Website becomes subject to the privacy policies of those other websites/services. JANTAMINIAU does not control the setting of such cookies and encourage you to refer to the relevant third parties’ website for more information about their cookies and how to manage them, as well as their privacy policies and how they handle information to which they gain access as a result of your decision to log into our Website using your social media profile information.
Facebook, Twitter, YouTube and Instagram may set cookies for sharing content on social networks or for producing access statistics. The presence, number and status of cookies may depend on how you use the platforms concerned before or while visiting JANTAMINIAU’s website.
You should ascertain what the relevant sites’ policy is on social networking cookies.
TARGETING AND ADVERTISING COOKIES:
Targeting and advertising cookies may be used to deliver personalised advertisements that are more relevant to you and your interests. These cookies may collect quite detailed information about your browsing habits through the Website, such as products you have clicked on or put in your shopping bag. These cookies allow us to personalise any direct marketing communication (i.e. email) or to limit the number of times you see an advertisement or to help us to measure the effectiveness of our advertising campaigns. They also may enable us (or third-party advertising services we work with) to track the actions of users online over time and across different websites or platforms to measure statistics of our marketing efforts, and to deliver electronic advertisements that may be more relevant to individual consumers and that will improve the overall consumer experience.
They allow monitoring the website by means of the Google Analytics tool, which is a service provided by Google to measure and analyse how the visitors use the Website. All information collected by these cookies is in an anonymous form (even if passed onto third parties) and are not used to identify you.
Some of the data saved are: number of times a user visits the website, dates of the first and last visit, duration of the visits, the page from where the user accessed the website, the search engine the user used to access the website or the link they clicked on, the place in the world from where the user accesses, pages from which the visitors get error messages, etc. in order to continuously improve the Website and the shopping experiences offered through the Website.
The configuration of these cookies is predetermined by the service offered by Google and the information generated by the cookie about the use of your website will be transmitted and stored by Google, Inc. (a United States-based company).
Therefore, we suggest consulting the privacy page of Google Analytics, https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage, to obtain further information on the cookies it uses and how to disable them. Please, consider that we are not responsible for the content or the accuracy of third-party websites.
The following cookies are used on JANTAMINIAU’s website:
__UTMA: This cookie is used to establish how many times a visitor has visited R JANTAMINIAU’s website.
__ UTMB: This cookie is used to establish the duration of a website visit
__ UTMC: This cookie is used to establish the duration of a website visit. It expires at the end of each session.
__ UTMZ: This cookie determines how a visitor has arrived at the site.